Dear NMX Community,
I am deeply sorry.
Last year was a difficult year, both for the NMX event and for me personally. Our co-location with the NAB show simply did not work out the way I had hoped. After the event, NMX was left in dire financial condition.
At the same time, the people I love most in the world were requiring lots of my attention.
I was overwhelmed by it all and simply shut down communication completely. While the online world we all live in is very public, I am actually a very private person, and was (and still am) not comfortable sharing these challenges publicly.
However that is not an excuse for not letting you know what was going on with NMX. I hope you can accept my apology for not communicating, and making you feel (understandably) like I didn’t care, or worse, that I intentionally didn’t deliver what you’d paid for.
Words cannot express how sorry I am for the frustration I caused you. This is especially saddening because I started this company to help content creators learn, grow, and become successful. This past year, I failed you.
As of today, I am still not able to give NMX the time and attention it deserves. Effective immediately, I will be taking a leave of absence from my duties as CEO. Obviously hindsight is twenty-twenty, but I should have done this long ago.
Patti Hosking will assume management of NMX events. Patti is a thoughtful professional, with great integrity and strength. She has my full support in working to restore our relationships and service to you. I will continue my leave of absence from my duties as CEO until such time that my private matters are resolved and I can give the business my full attention.
We are committed to this community and are putting a plan in place to provide better communication with you, and to resolve any problems this lack of communication may have caused you. This will take time, but it is in motion now.
You deserved better from me last year. Nothing is more important than regaining your trust, and I hope you will give Patti and the entire NMX team the opportunity to start regaining your trust going forward. Please contact Patti by email with any further questions.
Founder & CEO,
New Media Expo – NMX